1.1 We are Happy Time Hong Kong Limited,a wholly owned subsidiary of Hong Kong L.P. Gas (Holdings) Ltd (collectively"we", the "Company" or "DOG DOG COME") and we ownand operate the site. Our site facilitates a convenient way to shop online andto enjoy watching entertainment content round-the-clock over the Internet,including by using our applications or software (“services”).
1.2 By using our site you agree to bebound by the following terms and conditions. Please read them carefully.
1.3 The meaning of some words used inthese terms and conditions:
1.3.1 “we”, “us” or “our” is a referenceto (name of person or company providing the services).
1.3.2 “you” or “your” is a reference tothe person to whom we are providing the services or delivering merchandise andwho is required to pay for the merchandise we delivered.
1.3.3 “content” means all text,graphics, logos, icons, photographs, images, moving visual representationalimages or a combination of sounds and such images, audio, computer programs,and other material featured, displayed or used in or in relation to our site.
1.3.4 “merchandise” means the goods orservices you ordered through our site, which you will pay for.
1.3.5 “intellectual property rights”means any and all patents, trade marks, rights in domain names, rights indesigns, copyright and database rights (whether registered or not and anyapplications to register or rights to apply for registration of any of theforegoing), rights in confidential information and all other intellectualproperty rights of a similar or corresponding character which may subsist nowor in the future in any part of the world.
1.3.6 “services” has the meaning givenin clause 1.1.
1.3.7 “supplier” means the seller andsupplier of the merchandise you ordered through our site.
1.3.8 “site” means our DOG DOG COME’swebsite located at www.clickuhome.com.hk, and any associated sites linked toit.
1.3.9 “User Content” has the meaninggiven in clause 10.1.
2.1 You are required to register with uswhen you use the services or place an order. By registering you are making astatement, upon which we are entitled to rely, that you are aged 18 years orabove and capable of forming a legally binding contract.
2.2 You represent to us and to allsuppliers of the merchandise through our site that all purchases made by youthrough our site will be within the scope of your authority to concludecontracts.
2.3 In consideration of your use of ourservices, you agree to:
2.3.1 provide true, accurate, currentand complete information about yourself when filling out our registration form;and
2.3.2 maintain and promptly update yourregistration information to keep it true, accurate, current and complete. If wehave reasonable grounds to suspect that any information is untrue, inaccurate,not current or incomplete, we have the right to suspend or terminate yourregistration.
3.1 We are responsible for managing andadministering the site, arranging order processing and fulfillment for themerchandise you ordered from us or the suppliers through our site.
3.2 When you place an order you aremaking an offer to buy from us or the supplier the merchandise you havespecified at the price stated for those merchandise. You cannot cancel an orderonce it has been submitted, even if our acceptance or rejection of your orderis still pending.
3.3 We will acknowledge your order toconfirm that we have received your order by email. The confirmation willprovide:
3.3.1 details of what you have ordered,
3.3.2 details of the price charged,
3.3.3 information about the progress ofyour order, and
3.3.4 estimated dispatch and deliveryinformation.
This communication will be ouracceptance of your order on behalf of us or the supplier. You may track yourorder status online.
3.4 Our acceptance of your order willonly cover the merchandise mentioned in it and may not cover all themerchandise you ordered. If this is the case, then the order you made for theremaining merchandise will only be accepted when we send a further acceptanceof that part of your order.
3.5 The availability of the merchandiseis as shown online and will be updated regularly by the supplier. They shouldnot be relied on as definite statements as to whether the merchandise you wishto purchase are actually in stock.
3.6 We reserve our right not to acceptor cancel an order for any reasons at our sole discretion, including withoutlimitation:
3.6.1 no sufficient stock to deliver themerchandise you have ordered;
3.6.2 no delivery can be arranged foryour area; or
3.6.3 one or more of the merchandise youordered was listed at an incorrect price due to a human or computer error or anerror in the pricing information provided by the supplier.
3.7 If we cancel your order we willnotify you by email and will credit to your account any sum deducted by us fromyour credit card as soon as possible but in any event within thirty (30) daysof your order. You accept that we will not be obliged to offer any compensationfor disappointment suffered
4. Price and Payment
4.1 We accept payment made by ShoplinePayment, Payme and Octopus. When you place an order you authorise us to debitthe credit card or E-Wallet you specify on your order for the amount of theorder at the time we send our acceptance of your order. Title in themerchandise does not pass to you until payment has been received.
4.2 We use third party payment serviceto process online transactions. When you place an order, you agree and acceptthat your credit card information will be collected, processed, and kept by apayment service provider subject to its terms and conditions. You agree andaccept that you are solely and exclusively responsible for any losses incurredor sustained by you in making credit card transaction, and in no event shallany such losses in whole or in part be borne by us.
4.3 We do not collect or keep yourcredit card information. If you choose to save your credit card information forexpress checkout, you agree and accept that the information will be encryptedand stored by the third party payment service providers.
5.1 We only make deliveries in thespecified areas of Hong Kong from Monday to Saturday except on the first threedays of the Lunar New Year and when typhoon warning signal No. 8 or above orblack rainstorm warning is in force. We currently do not make deliveries toremote areas and outer islands. We reserve the right to decline delivery at oursole discretion.
5.2 We will deliver the merchandiseordered by you to the address you give us for delivery at the time you makeyour order through our staff or a third party provider. You agree to presentyour photo identification upon request when you acknowledge receipt of themerchandise. The merchandise shall be, and shall be deemed to be, delivered andaccepted by you when the merchandise are delivered to the address you give usfor delivery. You agree and accept that we are entitled, at our option, tocharge you additional costs or cancel your order in the event of your failureto accept delivery for whatever reasons.
5.3 We will contact you for deliveryarrangement in three (3) workings day after the payment is fully settled.
5.4 Any times and dates given fordispatch of merchandise, or the length of time that merchandise will take to bedelivered, are only estimates. If we are unable to meet any stated dispatch ordelivery dates or times we will inform you as to the progress of your order.You agree and accept that under no circumstances will we accept cancellation oforder or refund.
5.5 You will become the owner of themerchandise you have ordered when they have been delivered to you. Oncemerchandise has been delivered to you they will be held at your own risk and wewill not be liable for the loss or damage.
5.6 Unless otherwise specified, deliverycharge at the rate of HK$100 will be imposed on each delivery. We currentlyoffer free delivery for each order over HK$300.
6. Returns orExchanges
6.1 Unless otherwise specified, noreturn or exchange of merchandise will be accepted. Please read the returns orexchanges policy as specified before you place an order.
6.2 Subject to the returns or exchangespolicy, merchandise may be returned or exchanged within seven (7) days ofreceipt if the merchandise you ordered are faulty, defective or damaged (withno fault on your part), or the merchandise are not what you ordered, or thedelivery is of an incorrect quantity, provided that:
6.2.1 the returns or exchanges policyapplies;
6.2.2 the merchandise are unused and inthe condition originally sold together with all parts and accessories which areprovided with the merchandise including manuals, certificates, labels, tags,consumables, bags, and boxes;
6.2.3 the packaging of the merchandisemust be in the condition in which it was delivered to you; and
6.2.4 a request for return or exchangeis sent to our customer service representative via Live Chat, email or phoneand the merchandise is returned to us at the delivery address within a limitedperiod.
6.3 You agree and accepted thatmerchandise accepted for returns are only eligible for refund in the form ofMall Dollar (Refund) carrying with an expiry date for your next purchase. Nocash refund will be offered. If any promotional discount was applied to thetotal purchase amount at time of purchase, you will be refunded Mall Dollar(Refund) in the amount paid at the time of purchase for that item. If you haveused Mall Dollar (Refund) on the purchase, the accumulated Mall Dollar (Refund)will be deducted from your user account. You agree and accept that all MallDollar (Refund) will be cancelled when your user account is terminated.
6.4 You agree and accept thatmerchandise is acceptable for exchange subject to stocks availability.
6.5 You agree and accept that it will beat the supplier’s or our sole discretion whether the merchandise is acceptedfor return or exchange. Under no circumstances will we accept the return of anymerchandise directly to us or be held liable for your damages for whateverreasons.
7. Disclaim ofWarranties and Limitation of Liability
7.1 We do not represent or warrant thataccess to our site (including using our applications or software), or any partof it, will be uninterrupted, reliable or fault-free.
7.2 We do not represent or warrant toyou that our site or any of its contents will be accurate, complete orreliable.
7.3 We do not represent or warrant that:
7.3.1 any services (whether or notprovided by us) will be provided with due care and skill; or
7.3.2 any merchandise (whether or notprovided by us) will be of merchantable quality or will be fit for any purpose(even if that purpose has been previously notified to us).
7.4 You agree that no data transmissionover the Internet can be guaranteed as totally secure. Whilst we strive toprotect such information, we do not warrant and cannot ensure the security ofany information which you transmit to us. Any information which you transmit tous is transmitted at your own risk.
7.5 To the extent permitted by law, weexclude all liability (whether arising in contract, tort or otherwise andwhether or not due to our negligence) which we may otherwise have to you as aresult of:
7.5.1 any technical, factual, textual ortypographical inaccuracies, errors or omissions on or relating to our site(including using our applications or software) or any information on our site;
7.5.2 the unavailability of our site (orany part of it), merchandise or services;
7.5.3 any delay in providing, or failureto provide or make available, merchandise or services, or any negligent provisionof merchandise or services;
7.5.4 any merchandise not being ofmerchantable quality or fit for their intended purpose; or
7.5.5 any misrepresentation on orrelating to our site, the merchandise or the services.
7.6 Save as required by law:
7.6.1 we will not be liable to you forany indirect or consequential loss, damage or expenses, including loss ofprofits, business or goodwill, arising out of any problem you notify to us, and
7.6.2 we will have no liability to payany money to you by way of compensation except otherwise specified in theseterms and conditions.
7.7 You must observe and comply with allapplicable regulations and legislation, including obtaining all necessary customs,import or other permits to purchase merchandise from our site. We make norepresentation and accept no liability in respect of the export or import ofthe merchandise you purchase.
7.8 You agree that each of theselimitations is reasonable having regard to the nature of our site and inparticular given that when you purchase merchandise through our site you willenter into a separate contract with us or the supplier in each case.
7.9 None of the above exclusions shallaffect any statutory rights which are not capable of being excluded. However,in such case our obligation, where permitted by law, will be limited to theresupply of our services or the merchandise to you.
7.10 Each of the above exclusions orlimitations shall be construed as a separate, and severable, provision of theseterms and conditions.
8.1 You represent, warrant and covenantthat you will not:
8.1.1 use our site for any fraudulent orunlawful purpose;
8.1.2 use our site to defame, abuse,harass, stalk, threaten or otherwise violate the rights of others, includingwithout limitation others' privacy rights or rights of publicity;
8.1.3 interfere with or disrupt theoperation of our site or the servers or networks used to make our siteavailable; or violate any requirements, procedures, policies or regulations ofsuch networks;
8.1.4 transmit or otherwise makeavailable in connection with our site any virus, worm, Trojan horse or othercomputer code that is harmful or invasive or may or is intended to damage the operationof, or to monitor the use of, any hardware, software, or equipment;
8.1.5 reproduce, duplicate, copy, sell,resell, or otherwise exploit for any commercial purposes, any portion of, useof, or access to our site (including our applications or software);
8.1.6 modify, adapt, translate, reverseengineer, decompile or disassemble any portion of our site (including ourapplications or software);
8.1.7 frame or mirror any part of thesite without our express prior written consent;
8.1.8 create a database bysystematically downloading and storing the Content, User Content or any sitecontent; and
8.1.9 infringe any copyright, designright and intellectual property right in the merchandise.
9.1 The intellectual property rights inall Content are owned, controlled or licensed by or to us. Except for therights granted to you under clause 9.2, nothing in these terms and conditionsshall confer on you any right or interest in the Content and all other rightsare reserved to us.
9.2 Subject to these terms andconditions, you may use the Content for your own personal purposes.
9.3 Unless you have our express writtenconsent or you are expressly authorised by law to do so, you shall not:
9.3.1 use the Content for any commercialor other non-personal purpose;
9.3.2 make any copies of the Content ortransfer the Content to any other device or any other person; or
9.3.3 otherwise reproduce, distribute,communicate to the public, modify, reformat, prepare derivative works of ordisplay the Content.
9.4 You acknowledge and agree that wemay cease to supply any of the Content to you at our sole discretion if you arein breach of any of the terms of this clause.
9.5 We shall use all reasonablecommercial endeavors to ensure the accuracy of the Content but gives nowarranties and makes no representations, express or implied, statutory orotherwise regarding the accuracy, quality or completeness of the Content or itsfitness for any purpose and we exclude any liability relating to it. You alsoagree that responsibility for the content of advertisements appearing on oursite rests solely with the advertisers. The placement of such advertisementsdoes not constitute a recommendation or endorsement by us of the advertisers’products and each advertiser is solely responsible for any representations madein connection with its advertisement. We do not accept responsibility for losssuffered as a result of reliance by you upon the accuracy of informationcontained on our site.
10. User Generated Content
10.1 When you submit any user generatedcontent including all text, files, images, photos, sounds, videos or othermaterials to our site (“User Content”), you grant to us, a perpetual,irrevocable, non-exclusive, worldwide, transferable, sub-licensable fullypaid-up and royalty-free licence to reproduce, distribute, communicate to thepublic, publicly perform, modify, prepare derivative works of, display andotherwise use the User Content in connection with the site, including withoutlimitation for the purposes of promoting and redistributing part or all of thesite in any media formats and through any media channel. Without limitation,the rights that you grant to us under this clause 10.1 include a right to granteach user of the site a sub-licence to use the User Content to the extentpermitted by the functionality of the site from time to time. You hereby waive,and procure that all other authors of the User Content waive, all moral rightsin the User Content (including rights to be identified as the author of theUser Content or to object to any derogatory treatment of the User Content),whether such rights subsist now or at any time in the future in any place inthe world.
10.2 You represent, warrant and covenantthat:
10.2.1 you have the legal right andauthority to grant the licence in clause 10.1 above;
10.2.2 you are the owner of the UserContent and/or have all of the necessary rights, consents, permissions andlicences which are required for you to grant us the licence in clause 10.1above;
10.2.3 by exercising the licence inclause 10.1 above, we shall not infringe the intell ectual property rights orother rights of any third party;
10.2.4 to the extent that the UserContent identifies any individual (whether by name, picture or otherwise), youhave obtained all consents and permissions from those individuals which arerequired for us to use the User Content as contemplated by the licence inclause 10.1 above;
10.2.5 the User Content does not includeany material that may be illegal, defamatory, obscene, offensive, harmful tothe safety of any person, aimed at harassing any person or otherwise isinappropriate for display on our site; and
10.2.6 at our request, you will provideus with written copies of any consents, permissions and licences that you arerequired to obtain.
You agree to indemnify us and all of ourdirectors, employees and contractors, and hold us all harmless from any claim,loss, damage, cost, expense (including legal expenses) or other liability whichmay be incurred by us arising out of any breach of the covenants, warranties,representations and agreements herein.
12. Linked Websites
Certain links, including hypertextlinks, in our site will take you outside our site. Links are provided for yourconvenience and inclusion of any link does not imply endorsement or approval byus of the linked site, its operator or its content. We are not responsible forthe content of any website outside our site.
13.1 We may terminate your access to oursite or registration immediately if you are in breach of any of these terms andconditions.
13.2 Any rights that have accrued toeither party at the date of termination will remain enforceable aftertermination.
14.1 All intellectual property rights inthe Content, User Content, design, text, graphics and other material on oursite and the selection or arrangement thereof are owned, controlled or licensedby or to us. Any authorised used without our prior written permission is strictlyprohibited.
14.2 All trade marks, product names andcompany names or logos used in our site are our property or that of theirrespective owners. No permission is given by us in respect of the use of anysuch trade marks, get-up, product names, company names, logos or titles andsuch use may constitute an infringement of the holder's rights.
15.1 Where in these termsrepresentations and warranties are made to us and to suppliers of merchandisethrough our site, you acknowledge and agree that such representations andwarranties are intended to grant rights to, and operate for the benefit of, allsuch suppliers and we and that each such supplier and we may rely upon andenforce such representations and warranties against you.
15.2 We reserve the right at any timewithout notice to revise the content of our site (including the servicesoffered by us) and these terms and conditions. Any changes to these terms andconditions will be posted on our site and by continuing to use our sitefollowing any such change you will signify that you agree to be bound by therevised terms and conditions of use. This right includes the right to changeany of the documentation which forms part of these terms and conditions.
15.3 We have made every effort to make clearwhether the quoted prices for merchandise available through our site includeany relevant tax or duty. Where in any case it is not clear please note beforeyou make an order that you might be required to bear a liability to tax or duty(for example value added tax) imposed by the supplier and us or by operation oflaw that is in addition to the price.
15.5 We reserve the right at our solediscretion to deny users access to our site or any part of our site withoutnotice and to decline to provide our services to any user that is in breach ofthese terms and conditions.
15.6 We shall not be liable to you forany breach of these terms and conditions of use or any failure to provide ordelay in providing our services through our site resulting from any event orcircumstance beyond our reasonable control.
15.7 If any clause hereof is heldinvalid or unenforceable by a court of competent jurisdiction, such invalidityshall not affect the validity or operation of any other clause and such invalidclause shall be deemed to be severed from these terms and conditions.
15.8 We may assign these terms andconditions or appoint any third party, including our group companies, toprovide the services to you on our behalf or to perform any of our obligationsunder these terms and conditions.
15.9 You shall not assign or otherwisedeal with its rights and obligations under these terms and conditions, whetherin whole or in part without our written consent.
15.10 These terms and conditions setforth the entire agreement and understanding of the parties and supersede allprior oral or written agreements, understandings or arrangements relating tothe subject matter of these terms and conditions. Neither party shall beentitled to rely on any agreement, understanding or arrangement that is notexpressly set forth in these terms and conditions.
15.11 These terms and conditions aregoverned by the laws in force in Hong Kong. You agree to submit to theexclusive jurisdiction of Hong Kong courts.